Return & Exchange Policy

Return & Exchange
We offer a 30 Day Money Back Guarantee on all purchases.  Any product(s) sent back to FAVI must include a RMA number issued by our tech support team.

Refund Request
Any refund request must be sent within 14 days of product(s) arrival to be eligible for a refund.

Instructions for Return or Exchange
Please pack and seal your return product(s) securely before mailing it to us.
All returned product(s) must be in the state you received them with all packaging and a valid RMA Number.  Customer will be responsible for all reshipment fees if returned product(s) do not meet the requirements stated.

RMA Number
No returns or exchanges will be accepted without a valid RMA number.  If you need a RMA number please fill out our Product Issue Form.  Please note, your RMA number is valid for 30 days with a limit of one (1) RMA issued per product.  If you have any questions please email us at

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